Facts over explosion 1. The trap to avoid When you’re traumatized and furious, it’s natural to want to: Regulators and oversight bodies usually respond better to: Short, factual, well-dated stories. 2. Simple structure for a complaint You can structure most complaints like this: 3. Tone to aim for Aim for: Examples of good phrasing: Avoid: […]

Who might care about what happened, big picture This is a conceptual map, not a list of specific agencies for your state. 1. Why complaints matter (even if they don’t “fix” it) Complaints can: They usually do not: Think of complaints as pressure plus documentation. 2. Main categories of complaint channels You can break them into: 3.